EasyJet Compensation Claim: Your Complete Guide to Getting Paid (2026)

EasyJet is Europe's second-largest budget airline, flying over 90 million passengers a year across hundreds of routes. If your EasyJet flight was delayed, cancelled, or overbooked, you could be entitled to up to €600 in compensation under EU261 — regardless of what you paid for your ticket.

Here's everything you need to know about claiming EasyJet compensation — including how to avoid losing 35% to claims companies like AirHelp.

When Is EasyJet Required to Compensate You?

Under EU Regulation 261/2004, EasyJet must pay compensation when:

• Your flight arrived 3+ hours late at your final destination
• Your flight was cancelled with less than 14 days' notice and no suitable alternative was offered
• You were denied boarding due to overbooking

Since EasyJet is a UK-registered airline, your rights depend on the route. Flights departing from any EU airport are covered under EU261. Flights from UK airports are covered under the equivalent UK261 regulation with similar compensation amounts.

How Much Can You Claim from EasyJet?

Compensation is based on flight distance, not ticket price:

Most EasyJet routes are short to medium-haul, so claims are typically €250 or €400. Popular routes like London–Barcelona, Manchester–Malaga, or Paris–Milan usually fall in the €250 bracket. Longer routes to destinations like Marrakech, Sharm El Sheikh, or Tel Aviv may qualify for €400.

EasyJet vs AirHelp: The Cost of Claiming

If you search for "EasyJet compensation claim," AirHelp is usually the first result. They'll happily file your claim — and then take 35% of your compensation.

Let's say your EasyJet flight from London to Barcelona was delayed 4 hours. You're owed €250. Here's what different services cost:

On a €250 claim, AirHelp takes €87.50 — more than a third of your compensation. WairHelp charges a flat €20, saving you €67.50. Use our savings calculator to see the exact difference for your claim amount.

How to File Your EasyJet Compensation Claim

Option 1: Claim Directly from EasyJet (Free but slow)

EasyJet has an online claims form on their website. You can submit your claim for free. However, EasyJet is known for slow responses and sometimes rejects valid claims on the first attempt. You may need to escalate to a national enforcement body. See our guide: How to file an EU261 claim yourself.

Option 2: Use AirHelp (35% fee)

AirHelp handles the process but takes 35% of whatever you receive. On a €250 EasyJet claim, you'd keep just €162.50. Our AirHelp fee breakdown explains why this is such a bad deal.

Option 3: Use WairHelp (€20 flat — best value)

WairHelp uses AI to automate the entire claims process. You pay a flat €20 upfront — no percentage of your compensation, no hidden fees. Plus a 90-day money-back guarantee: if EasyJet doesn't pay, you get your €20 back.

What EasyJet Must Provide During Delays

While waiting at the airport, EasyJet has duty of care obligations regardless of the cause of delay:

• After 2 hours: Free meals and refreshments, plus 2 free phone calls or emails
• Overnight delay: Free hotel accommodation and transport to/from the hotel
• 5+ hour delay: Right to a full refund of your ticket if you choose not to fly

If EasyJet doesn't provide these, keep all receipts — you can claim these costs back separately from the EU261 compensation.

Common EasyJet Delay Excuses

Like all airlines, EasyJet sometimes tries to avoid paying by citing "extraordinary circumstances." Here's what counts and what doesn't:

• Technical fault ✓ You're owed compensation — maintenance is the airline's responsibility
• Staff shortage ✓ You're owed compensation — scheduling is within EasyJet's control
• Severe weather ✗ No compensation — genuinely dangerous conditions are extraordinary
• Airport strikes ✗ Usually no compensation — unless it's EasyJet's own staff striking
• Bird strike ⚠ Depends — courts have ruled both ways; worth filing a claim to check

Time Limit: How Long Do You Have to Claim?

For EasyJet (UK-registered), the time limit depends on which country's law applies. In the UK, you generally have 6 years to file a claim. Under EU law, it varies by member state (typically 2-6 years). Check our time limit guide for specifics.

Get Your EasyJet Compensation — Keep More of It

Your EasyJet flight was disrupted and you deserve compensation. Don't hand over 35% of it to a middleman. File your claim with WairHelp for a flat €20 and keep the rest in your pocket where it belongs.