Had a delayed or cancelled flight? You could be owed up to Flight delayed? Up to €600 in compensation
Free eligibility check →If we don't get you compensated within 90 days, we refund your flat fee. No questions asked. Zero risk.
Pay $25 / €20 / £20 upfront. That's it. No percentage of your compensation, no hidden costs, no surprises. You know exactly what you're paying from day one.
Our AI processes your claim, contacts the airline, follows up, and escalates if needed. You don't have to do anything — we handle the entire process end-to-end.
If the airline pays your compensation within 90 days, you keep all of it (we already charged our flat fee). If the airline doesn't pay within 90 days, we refund your flat fee in full. Zero risk.
Most flight compensation companies charge 35% of your payout and call it "no win, no fee." Sounds risk-free, right? But here's the catch: they only take cases they're confident about. If they reject your claim, you get nothing and wasted weeks waiting.
WairHelp takes a different approach. We charge a flat fee upfront because our AI pre-screens every claim for eligibility before you pay. If our system determines your flight likely qualifies, we take the case. If it doesn't qualify, we tell you upfront — before you spend a cent.
And if something unexpected happens — the airline successfully argues extraordinary circumstances, or the claim is rejected for another reason — you get your money back within 90 days. We bear the risk, not you.
| Feature | AirHelp | WairHelp |
|---|---|---|
| Your cost if claim succeeds | 35% of compensation (€210 on €600) | €20 flat (you keep €580) |
| Your cost if claim fails | €0 (but you waited months) | €0 (refunded within 90 days) |
| Money-back guarantee | No — they just don't charge | Yes — 90 days, no questions asked |
| Hidden fees | Legal surcharges up to 50% | None — ever |
| Pre-screening | Basic check | AI-powered eligibility analysis |
| Best case (€600 claim) | You keep €390 | You keep €580 |
| Worst case | Months wasted, no money | €20 refunded, minimal time spent |
If your airline does not pay your EU261 compensation within 90 days of submitting your claim through WairHelp, we refund your flat fee in full. This includes cases where the airline rejects the claim, fails to respond, or successfully argues extraordinary circumstances.
Just email us with your claim reference number. We process refunds within 5-7 business days. No forms, no explanations needed, no hassle.
The 90-day period starts from the day we submit your claim to the airline. We notify you when the claim is submitted so you know exactly when the clock starts.
If you've already received a refund from us and the airline pays later, the compensation is still yours — the airline pays you directly. We've already refunded our fee, so you end up paying nothing.
Yes — our AI pre-screens claims for eligibility. If your flight doesn't qualify (e.g., extraordinary circumstances are clear, or the delay was under 3 hours), we'll tell you before you pay. We only accept claims we believe have a strong chance of success.
No. If we don't deliver results within 90 days, you get your money back. We're confident in our AI and process — that's why we can offer this guarantee. AirHelp can't offer the same because their 35% model depends on only taking guaranteed wins.
Pay €20. Get up to €600. If it doesn't work out, we refund your €20. That's the whole deal.